Top 10 Questions for Your Local Solar Installer
“So you’ve decided to go solar – congratulations! But now what? Well, it’s time to research your local solar installers.... Read
“So you’ve decided to go solar – congratulations! But now what? Well, it’s time to research your local solar installers. If you live anywhere near any of the major DMAs, there’s bound to be plenty of options. That said, we’d like to suggest a few questions to ask the solar installers you interview.
How long has your company been installing solar electric systems?
In our opinion, you should look for a company that has been installing in your area for 4+ years. With this level of experience, they understand local installation requirements, and have a long enough track record for you to review consumer comments on websites.
How many of your employees have solar panels on their homes?
We love this question. If their employees don’t believe in solar, they why should you believe in them?
How many NABCEP certified employees work for your company?
A very large majority of licensed electricians do not have training or experience with solar electric systems. NABCEP provides a well-respected certification process that requires the installer complete classroom hours, lead multiple PV installations, and pass a comprehensive exam. If the installer is not NABCEP certified, we would encourage you to look for a new solar installer.
Will everyone working on my system be an employee of your company?
Sub-contractors are not always a bad thing. However, you want to make sure that you meet everyone working on your home. Additionally, if a company is using a sub-contractor, you should ask how long the two companies have worked together. You are looking for a long-term relationship (no online profile required).
Can I see a list of ten clients that you have installed solar electric systems for?
An installer who has pride in their work will always be able to supply you a list with at least 8 names on it. When contacting these customers, see if you can drive by their house to see the installation.
How do you determine your system output data?
We love installers who will come to your home free of charge at least once during the first year to evaluate how your solar installation is performing. We believe a check-in at the six month mark is ideal.
How long is your warranty on all of my components and your work?
In addition to manufacturing warranties, a qualified solar installer will also back their work.
Does your panel manufacturer perform quality control audits on your installations?
Few solar panel manufacturers will audit installations to measure the quality of the companies that sell their products. In our opinion, preference should be given to those companies who are audited.
What is the efficiency of the panels that you are proposing to install?
Positive Energy answer: More efficient panels require less space, and allows you to get more energy output per square foot. A smaller array footprint is very important to avoid shaded areas, when shading is an issue. It also means less weight for the roof, fewer attachment points, less labor and less installation material required.
How does your company implement its values?
One way companies vote for a more sustainable world is with their dollars. We give preference to companies who buy many of their products and materials locally. Additionally, we believe that an employee-owned company with a profit sharing program shows a commitment to employees.
Now that you’re armed with an arsenal of important questions to ask, we think you’ll be able to find the right solar installer for the job! If you’re interested in being connected with a trusted, certified solar installer in your area, check out our solar page!”